A warm welcome from the Southern Comfort Guest House, Christchurch, UK

About your Host

Host Southern Comfort Guest House, Christchurch, Dorset, UK

Louise owns & runs the guest house whilst also looking after her young family. Having spent over 25 years in the Corporate IT world including living in the US for 2 years she then returned back to Berkshire for 14 years. After enjoying commuting to London and travelling overseas for a few years Louise was the ready to fulfil dreams of living by the sea. A new venture began when she & her Partner Mark took over Southern Comfort in 2017.Mark lives onsite too and helps with maintenance and staff cover, so you may see him around too.
They ran the tired guest house for 6 months as it was when they took over and then decided to close January 2018 to take on a big 3 month refurbishment.
When not on duty or working Louise & Mark will be working on their project sail boat 'Avocet' or grabbing a quick sail around Christchurch Bay in the Summer months. Louise and the kids also love spending time at the New Forest the beach swimming or paddle-boarding.

Frequently Asked Questions
We hope you will find the following information helpful during your stay

Any problems please advise us as soon as you can, so we can make your stay a pleasurable one

General Guest House Information

Check-In & Out times

CHECK IN

Check in is between 4-7pm - please let us know if you will be arriving late and we can arrange to leave the keys in the key-safe for you.

DEPARTURE
On the day of your departure we ask you to vacate your room by 10.30am.

We apologise but due to extra covid cleaning and sanitising regimes we can not offer early check-in or late check outs.

Access to the building

Front Door

You will receive an email or booking.com message prior to your stay with a key code to the key-safe.
Due to Covid measures we are currently not providing face to face check in, so please do not ring the doorbell.
Your keys (front door and your room) will be left in the key-safe for you to collect.

We welcome you to our home and ask you to help observe security for us all.

Please make sure the Front door is properly closed and will NOT open without your key.
ALWAYS LOCK YOUR ROOM.

Please ensure you complete the registration form in your room and leave by the front door so we have emergency contact information or in rare occasion we we need to shuffle cars around.

ASSISTANCE

If you need any assistance during your stay please contact us on 01202 471373.

Please note we are a small Guest House and do not provide 24 hour staffing however we are generally available 8am until 7pm.

We do ask that you please only use the doorbell for emergencies, before and after these times.

Alternatively you can leave us a message on the answer phone 01202 471373 and we will contact you as soon as possible.

Car Park

The use of the car park is free of charge and for guests only. Cars parked in the car park are at owners risk. Also please note that there is one car park space per room, so we kindly ask you to make sure that you are parked within the lines to avoid being disturbed. Additional free parking can be found on nearby side streets.

Emergency evacuation information

Please familiarise yourself with the location of fire extinguishers and emergency exit routes. The fire alarm bell will ring in case of a fire. Please make your way to the carpark at the front of the building as calmly and quickly as possible, please do not stop to collect personal belongings.
The stairs are quickest and nearest exit route for all guest rooms.

We do not test the alarm with guests in the house, so if you do hear the alarm please evacuate the building.

Smoking policy

There is a strict no smoking policy at the guest house premises.
Please do not smoke outside the front door of the Guest House.
The non-smoking policy extends to all types of Vaping.
This policy affects our insurance policies and cleaning charges will be incurred if guests smoke in the property.

Other

Iron & Ironing Board is available on request

Bedrooms

Keys

Your sanitised set of keys comprises of a front door and your room key.

Please hand the keys back to us on your departure and do not leave in the door.
Any lost or damaged keys will be charged at £25 per set (the fobs are hand-made).

Blankets

You will find blankets stored in the wardrobe or drawers in your room. During the winter the central heating is on a timer. You can also regulate the temperature in your room by adjusting the radiator in your room.

Please help us help the environment by switching down the radiator and towel rail if you are out most of the day.

Hair–Dryer

This is located in top drawer of the chest of drawers in your room.

Showers

Rooms 1 and 6 are fitted with electric showers All other rooms are mains fed.
If your en-suite has an electric shower you will find a switch outside the bathroom clearly marked as shower switch.
Please turn off when the shower is not in use.

If you require any further help or information please let us know.

Heated towel rails

During the refurbishment we installed towel rails in each shower room to provide heat and towel drying facilities. You will find the switches to operate the towel rails outside the shower rooms. Please switch off the heated towel rails when you have finished using them and please do not leave on all day or when you vacate the room.

Televisions

All rooms are equipped with Flat Screen remote control televisions.
If you need replacement batteries please call us on 07894 152248.

Venetian Blinds

WARNING : Please keep the blind cords out of reach of young children. Move cot away from blind cords. Please do NOT tie the cords together or allow them to twist and create a loop.

Free Fast Internet connection / Wi-Fi

Wi-Fi Access (Click on southerncomfort)

As our guest you have free access to our Virgin Media Wi-Fi service. Password : southerncomfort2614

Wi-Fi - Your Obligation to Us

The service we provide is intended to be used for general purposes, including accessing the internet, email, messaging services and chat rooms. You undertake to us that you will use the services responsibly and that you will behave in a lawful, honest and proper manner when accessing the services. Without prejudice to any other provision of this agreement, we may terminate your use of the service at any time without notice if we become aware of any behaviour that has a negative effect on our equipment or network or the use by other customers of our equipment or network or the internet in general, or which damages, or has the potential to damage, our reputation.

Without prejudice to the generality of the paragraph above, you may not: use the service for any illegal purpose (including but not limited to breaching any intellectual property or computer misuse legislation and downloading or uploading any illegal material); send any unsolicited commercial email (or “spam”) or any activity relating to it; carry out any “hacking” activities such as attempting to accesssystems without authorisation or carry out denial of service attacks.

Please note : We do not guarantee Wi-Fi or connection speeds

Breakfast

A continental breakfast is included

Or if you prefer we can provide a breakfast bag option to take away

Menu

Juice - Fresh Fruit - Cereals - Selection of breads - Toast, Bagels - yogurts - Preservatives

Tea - Herbal Teas - Coffee - De-Caffeinated Teas and coffees - Hot Chocolate

Tea - Herbal Teas - Coffee - De-Caffeinated Teas and coffees - Hot Chocolate

Alternative milks available, soya, oat and almond & gluten free bread available on demand

We are happy to provide alternatives and cater for specific diets - just let us know if you have any dietary requirements in good time.

Times

BREAKFAST TIMES:
08:00 - 09:30

Dietary requirements

We are happy to provide alternatives and cater for specific diets - just let us know if you have any dietary requirements in good time.

If you can please advise us before your stay of any dietary requirements

Local information Assistance

Local Information

We are located close to Christchurch town centre, where you will find a choice of restaurants, cafes and bars, the train station is a short walk away and we have bus stops right outside the Guest house.

You can easily walk to the pretty Stour River and Christchurch Quay and the beach at Southbourne is a short bus journey a 5 minute drive or a 30 minute walk away.

The Stour river offers beautiful walks, fishing and choice of water sports or boating trips. Other activities nearby include : boating, fishing, all types of water sports including SUP, surfing, kite-surfing, wind-surfing, sailing, motor boating.

We are also on the doorstep of the beautiful nature reserve of Hengistbury Head for nature walks and bird enthusiasts.

The beautiful New Forest is just a 25 minute drive away.

Cafes

  • Coast - lovely independent café – we recommend the club sandwich
  • Wild & Free - great homemade cakes
  • No. 10 The Snug - near to the Priory
  • Café Nero & Costa Coffee
  • Mocha Turtle (Tuckton) – lovely walk across the bridge
  • Soho
  • Priory Church café
  • Tuckton Tea Gardens (Tuckton over the bridge) – nice garden to sit in next the river, crazy golf, table tennis, boat hire and boat taxi to Mudeford Spit.
  • Beach House – restaurant / café on Mudeford Spit at the end of Hengistbury Head - Fantastic for pizza & beer on the beach at sunset

Pubs and Bars

  • Boathouse (Christchurch Quay) wine bar and restaurant
  • The Ship (Christchurch) live music, traditional pub
  • Ye Olde George (Christchurch) Old pub with smuggler history
  • Soho (Christchurch)
  • BarBodega (Christchurch) wine bar
  • Bistro on the Beach (Southbourne Beach) sunset drinks and meal overlooking the beach
  • Beach House – restaurant / café on Mudeford Spit at the end of Hengistbury Head Our favourite for pizza on the beach at sunset

Restaurants

  • Riverside (Tuckton Bridge) beautiful riverside views on the terrace
  • NUSARA Thai - Fire Kitchen
  • Thai Rising Sun (Purewell – other end of Christchurch) Thai our favorite Thai
  • Loch Quay (Christchurch) English / French
  • James & White (Christchurch) English Pizza Express (Christchurch)
  • Prezzo (Christchurch)
  • Starlight Indian Restaurant and take away (Christchurch)
  • Masala Bay Indian
    amazing onion bhaji's (Christchurch)
  • Soho (Christchurch) bar food
  • Boathouse (Christchurch Quay) pretty location and view of river English
  • Bistro on the Beach (Southbourne Beach) our favorite for beach sunsets
  • Arcado Lounge (Christchurch) coffee / bar / english
  • La Mamma (Christchurch) traditional Italian restaurant
  • The Kings Arms (Christchurch) traditional old hotel, bar and restaurant
  • The Captains Club (Christchurch Quay) Upmarket hotel, bar and restaurant
  • The Jetty - for special occasions, upmarket restaurant overlooking Mudeford Harbour

Shops

  • Londis
  • Waitrose
  • Marks and Spencers Food
  • Bookends our favourite art and book store
  • Mountain Warehouse
  • Barrett & Holland
  • Boots
  • Argos
  • Homebase
  • Poundstretcher
  • Mollys Den for antiquities / flea market / cafe

Cash machines

  • Londis – walkable – turn right out of the Guest House
  • BP Garage - walkable - behind the Guest House on Barrack Road
  • Christchurch also has many cash machines

Local Attractions

Local attractions

See Attractions Page for more information

  • Christchurch Priory and ruins
  • Hengistbury Head Nature Reserve
  • Southbourne Beach
  • Boscombe Beach
  • Bournemouth Beach
  • Wick Ferry
  • New Forest
  • Tuckton Tea Gardens - catch ferry to Mudeford Spit
  • Bournemouth Gardens
  • Boscombe surfing (Sorted Surf shop on the seafront offers many all types of water sports for hire)
  • Monkey Madness – soft play for kids – Christchurch
  • Pottery Painting and Café – Christchurch
  • Highcliffe Castle
  • Mudeford - our favourite for crabbing with the kids
  • Bournemouth Boat Ferries from Tuckton Tea Gardens and Christchuch Quay to Mudeford Spit
  • Boat hire from Tuckton Tea Gardens and Christchurch Quay

Transport

Transport

  1. TRAIN
    We are a 5 minute walk from Christchurch train station with direct links to Poole, Bournemouth, New Forest, Southampton, Winchester and London Waterloo.

BUS
The bus stops right outside the Guest House provide links to Lymington, Bournemouth, Southbourne, Boscombe and the beach.

TAXI
Being so close to the train station, taxi’s can be ordered quickly and easily.

United Taxi’s – 01202 484848.

We wish a very pleasant stay with us and an enjoyable time during your visit to Christchurch.

We expect you to thoroughly enjoy your stay with us and hope you will leave us a positive review to recommend the Southern Comfort Guest House.

If you are not happy with your stay please we would really appreciate it if you could let us know so as soon as possible so we can rectify any problems, as a small family run business we rely on our positive reviews so please let us fix a problem before leaving us a review.

Warm regards - Louise and Mark

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